Regular visitors to www.customer-strategy.co.uk will - fingers crossed - have noticed a considerable increase in the breadth and depth of our online coverage over the past six months. The site is now updated every working day with news and views, and new rich media sections include our first video weblog.

We have many more exciting potential plans for our site but before putting those into place we want to find out exactly what you, our online visitors, want from your regular Customer Strategy online fix.

To that end I am asking for your help by taking just a few minutes of your valuable time to complete our Customer Strategy Online Survey. And as an added incentive, as if any were needed, those of you who complete the survey and supply your email address will go into a prize draw for a bottle of champagne.

Thanks in advance for your help. Please follow the link here to go directly to the Customer Strategy Online Survey.

Steve Hurst

Editor, Customer Strategy